Lori Chaput

Executive Vice President
Chief Operating Officer

Lori Chaput joined BayCoast Insurance with nearly 30 years of experience in the insurance industry. She is well-versed in production reporting, account managing and consulting. She began her career at John Hancock Insurance in Boston for the European General Agency. Lori served as Chief Operating Officer at Berry Insurance Agency in Franklin. Additionally, Lori worked as a consultant where she streamlined agency operations and developed workflows and procedures for Independent Agencies.

Lori is Licensed in Property and Casualty, Life and Health, and holds a Life Insurance Sales and Marketing Certificate. She is also a CPIA – Certified Professional Insurance Agent. Her role at BayCoast Insurance is overseeing the daily operations and technology of the agency as well as the Personal and Commercial Lines Departments. She is instrumental in implementing improvements through Process Improvement teams.

Ms. Chaput attended Dean Jr. College and the University of Lowell. She is Past President of the MA/RI Chapter of Applied Client Network and also served as the Chapter Chair at the National level. She serves on the Board of Directors for Elements Learning Collaborative and volunteers at Gifts to Give in New Bedford. Lori currently resides in East Freetown with her husband.

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